The alternate number is BT 24 hour automated line free 0800 085 2819. But as I said above make sure that you eliminate any extension wiring and other devices on the line as far as possible because only faults … Check service in your area. How can I deal with faults related to my phone line? Fault tracking and repair. Raise a fault. 0800 800 628; redcarefaults@bt.com; We're open 24 hours a day, 7 days a week, 365 days a year. Guides to help diagnose broadband faults to include the Self Service Repair Tool, ccSNR and Radius Log Check. I have found a number of BT Contact Numbers, BT Complaints numbers and email addresses. Contact our Faults Department on the number below as there may be a fault with your local BT Exchange. Dial 1571, select option 2, then option 3 to check if the number of rings is at 0. Broadband Performance. Billing enquiries. Make sure you phone from a different number so that we can test your line whilst you’re on the phone to us. I have been asked by many people fed up with poor service for an alternative BT Complaints Number, so I decided to scour the internet. Helpful links. The BT systems have identified a possible fault condition "close to the customer's property", and offered a resolution time of seven days after the fault was reported. Alternative BT Complaints number other than 150 or 151 are here. Check BT Service Status Enter your landline number below to find out the status of the service in your area. Check status . Option 2 is a silent line test. Track a fault. Call Minder cuts in straight away If you have access to a mobile or another line, make a test call to confirm that the problem still exists. BT Mobile. Status of the fault, whether it is ongoing or resolved. Dialling codes that may be affected. This will include; Date of fault. By entering your landline telephone number you will be able to learn of any issues which may be impacting your service. With BT Service Status you can check your BT Broadband, Landline or TV is working. Test your broadband speed. Description of the fault. Password help. For new installation work to be carried out by BT, or a billing enquiry then Contact BT Sales Department. For faults, technical enquiries and free product training. To get this far, I had to accept a condition that I would undertake to pay £99 if the fault was found to … Fault Diagnostics Guides. For billing and payment enquiries. Your technical issues regarding your phone lines can be resolved by calling at BT helpline number free 0800 800 151. Download the latest versions of our KBD handbooks, user and best practice guides. Find a BT Store. BT Contact Number – There are 2 main British Telecom BT Contact Number – one for New Installations, moving home and billing enquires, and another for the BT Fault Repair Service. Just call 0800 800 151 and quote ‘Landline fault’ when asked how we can help you today. If there’s a fault found an engineer will be arranged with you to … There is a number Openreach engineers use 17070 which can be used to test the line.
