You can now recharge your MetroCard online! . Don't include any personal information.If you need a response, send an enquiry instead. If you have an online account you can login and block your card. If you require immediate assistance please visit our FAQ page or contact our InfoLine on 1300 311 108 open 7 days, 7am-8pm. If your card is lost or stolen, you have two options: File a report online. If your problem is not listed, click here to print a claim form to mail to us with your MetroCard. Select Bus Service MetroCard Fare Collector. ACT NSW NT QLD SA TAS VIC WA. The validator will also display the fare deducted and the balance on your card as you board your bus, train or tram and as you enter or exit Adelaide… Improve this listing. If you wish to access or alter the personal information we hold about you, please contact the Seniors Card Unit by phoning 1800 819 961 or emailing seniorscard@sa.gov.au Explore University of South Australia. To check on the status of a MetroCard claim previously submitted, click here. Register and protect your card now Postal Address Line 1*. Include area code for landlines. Card type. If you need a reply, send an enquiry instead. The AAR MetroCard gives Paratransit customers four free trips a day using the subways, local buses, Select Bus Service (SBS), and Staten Island Railway (SIR). Creative Commons Attribution 3.0 Australia Licence, Your card balance is protected if your card is lost or stolen. Lost or Stolen Reduced Fare MetroCard Use this form if your claim relates to a Reduced Fare MetroCard that was lost, stolen or if you never received your Reduced Fare MetroCard in the mail (this is the MetroCard with your picture on it) Please ensure you that have the following information: This means if it’s accidentally lost or stolen you card can be cancelled and the balance transferred to a new metroCARD. A new Adelaide Metro concession Metrocard (part of a trial) being validated onboard a 3000 class railcar. You can buy a metroCARD and add a minimum starting balance to it at many locations across metropolitan Adelaide. Pay-Per-Ride MetroCards You have two years from the expiration date to transfer any remaining money to a new card. We don't reply to messages left here. Links to information about using metrocard: where to buy, how to use, what to do if you lose your metrocard, fare comparisons of metrocard to cash. Adelaide CBD Metrocard Agents Metrocard Agent suburban locations here: http://goo.gl/maps/n80Yo Green = Card Seller Teal = Recharge Only Just show your photo ID and pay an annual non-refundable fee of $10. When you report your card lost or stolen to an Adelaide Metro Customer Service Officer, your registered metroCARD can be cancelled and your remaining balance transferred to a new card (card fees apply). Postal Address Line 2. Your metroCARD balance is protected if you have registered your metroCARD. Getting a metroCARD is easy. You can enquire about lost property by calling the Adelaide Metro InfoLine on 1300 311 108 or visiting the Contact us page. 3/5/7 years, presupposing it does not break down. Services decrease after 1900 hours. Lost or stolen cards Your metroCARD balance is protected if you have registered your metroCARD. Registering your metroCARD provides protection if your card is lost or stolen. If your card is not registered, your balance is not protected. Visit an Adelaide Metro InfoCentre to add the 'bike cage fare product' to your registered metrocard. Adelaide Metro brings the Adelaide Public Transport system together. Banded Adelaide Metrocard Validations 2020 Q4 application/zip. As soon as you discover your metroCARD is missing contact the InfoLine or visit an InfoCentre to cancel your metroCARD. If your card is lost or stolen, simply call 511 or 718 330-1234 and follow the prompts until you get to the Balance Protection Program. 18/7/2012. Login and let us know what needs to be updated on our Adelaide Metro metrocard machine listing, or email us on support@studentvip.com.au. Your one stop resource for Bus, Train and Tram Timetables, Journey Planner, Metrocard, Service Updates, News and more! This means lost cards can be blocked and the remaining money can be transferred to a new card. When you report your card lost or stolen to an Adelaide Metro Customer Service Officer, your registered metroCARD can be cancelled and your remaining balance transferred to a new card (card fees apply). Learn how to create your own. That said, your first claim of a lost or stolen card will be refunded at the pro-rated price for free! You can check the balance on your metroCARD the following ways: Online. Online forms and transactions are secured using industry standard 128-bit Secure Socket Layer (SSL) encryption. Basically, the program provides you a refund for the remaining days left on your Metrocard. The South Australian Seniors Card which displays the Adelaide Metro logo is also a metroCARD. Auto recharge option so you never run out of balance. Adelaide Metro is committed to ensuring a high level of security for all online transactions. How to register your metroCARD and protect your balance. Creative Commons Attribution 3.0 Australia Licence. This means if it’s accidentally lost or stolen you card can be cancelled and the balance transferred to a new metroCARD. If your metroCARD is in your lost property, we recommend that you contact us to cancel your metroCARD and Auto recharge if applicable. Your one stop resource for Bus, Train and Tram Timetables, Journey Planner, Metrocard, Service Updates, News and more! Then, supply us with the number of the credit, debit, or ATM card you used to purchase your MetroCard. InfoLine 1300 311 108. metroCARD Agent. metroCARD Account Seniors Card holders: Use SENIOR_and your seniors card number e.g. Within the first year, use a MetroCard Vending Machine to transfer the balance to a new card. Once cancelled the metroCARD … It is safe and convenient, offering handy features when you register your metroCARD such as: balance and transaction details. Suburb or Town*. Lost or Stolen Reduced Fare MetroCard. Thanks for contributing - your feedback helps us improve this website. Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia.The system is managed by Adelaide Metro and is usable on their bus, train and tram services.. Adelaide Metro brings the Adelaide Public Transport system together. As soon as you discover your metroCARD is missing contact the InfoLine or visit an InfoCentre to cancel your metroCARD. The Metrocard website has a Balance Protection Program. Thanks for contributing - your feedback helps us improve this website. This minimises the possibility of information being intercepted by unauthorised parties. metroCARD is an electronic smart card and offers cheap and fast boarding, meaning quicker journey times. protection if your card is lost or stolen. C This article has been rated as C-Class on the project's quality scale. Were any of you told, how long the Metrocard would last? We don't reply to messages left here. Once registered, your Metrocard is safe and secure. Featured image source [Photo Modified: flickr/Billie Grace Ward/CC by 2.0] Post Code*. Just wondering, for those (Adelaide CBD & metro based members of Railpage), ... did Adelaide Metro have a seminar or mini seminar for attending, when the Metrocard trail was in place, ... my question is this. Your one stop resource for Bus, Train and Tram Timetables, Journey Planner, Metrocard, Service Updates, News and more! Once you have purchased your metroCARD, you will need to wait 24 hours before you can register it online. Adelaide Metro brings the Adelaide Public Transport system together. (Please note, our InfoLine menu options have changed. Travelling by public transport in Adelaide is pretty easy, just make sure you check timetables and know what your return departure time options are. If you do not tick this box, you will not be able to access the Adelaide Metro website to manage your Seniors Card as a metrocard for public transport. Call 511 and follow the prompts get to the Balance Protection Program. If your card is not registered, your balance is not protected. If your problem relates to one of the items below, click the link to submit your claim. Low This article has been rated as Low-importance on the project's importance scale. A card fee applies to the purchase of Regular metroCARDs excluding Seniors Cards. Don't include any personal information.If you need a response, send an enquiry instead. Date of Birth (DD/MM/YYYY) - Must be over 18 years of age *. As soon as you discover your registered metroCARD is lost or stolen, contact the Adelaide Metro InfoLine on 1300 311 108 open 7 days, 7am – 8pm or visit the Adelaide Metro InfoCentre at the Adelaide … You are eligible if you purchased a 30-day, 14-day, or 7-day Express Bus Plus Metrocard. You can also add value ($) to your Seniors Card for trips outside the free travel time. You can then purchase a new metroCARD at an InfoCentre and our Customer Service Officers can transfer the remaining balance for you at the time of purchase. Each card has its own unique number that is registered to you. This map was created by a user. If you need a reply, send an enquiry instead. When you buy a metroCARD, you can use your card immediately. Metrocard (Adelaide) is within the scope of WikiProject Australia, which aims to improve Wikipedia's coverage of Australia and Australia-related topics.If you would like to participate, visit the project page. For more information visit the FAQs page. The not-so-good news: if you lose it a second time, MTA will charge you a $5 fee to refund your purchase. Create a metroCARD account or log in to your existing account. This website is licensed under a Creative Commons Attribution 3.0 Australia Licence. Adelaide Metro endeavour to respond to all enquiries within two business days. This website is licensed under a Creative Commons Attribution 3.0 Australia Licence. Daytime Phone*. After a year, you need to send your card to Customer Claims: Once you have cancelled your metroCARD it cannot be reversed. State. InfoCentre. You can use this Seniors Card to travel on the public transport free during the free travel times. SENIOR_123456 Login to make comments, or download the Lost On Campus App. This is your best option.
