The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. BT has been in touch to say: âWe guarantee that our Complete Wi-Fi customers will get Wi-Fi in every room. You can change the brightness of the lights on the Smart Hub 2 and Wi-Fi discs independently on the My BT app. Alternatively, follow the steps below to connect using an ethernet cable. Another thing to check is some devices (Apple/Huawei) tend to stick to one Wifi access point, even if ⦠If you're still having problems, use our online troubleshooter. What's the Admin password and why do I need it? Use the disc location checker in the My BT app to find the best location for your disc. Can I still use it? In the My BT app, go to Hub settings and select Update Wireless Network. Alternatively, follow the steps below to connect using an ethernet cable. You'll initially receive one disc. Part Number P/N: 131502403210J. You need to activate it by following the instructions in the email we sent you. You can navigate to this information by clicking on the relevant tile on the home screen or via the Your Wi-Fi Network section in the More menu. Generally fast and well priced, it made for a decent upgrade for those with an existing router they didnât want to replace. BT Whole Home â and similar products like Google Wifi and Tenda Nova MW3 â is a mesh Wi-Fi solution. If this doesn't work, as a Complete Wi-Fi customer, you're eligible to get up to two extra discs free of charge (based on need). If this doesn't work, as a Complete Wi-Fi customer, you're eligible to get up to two extra discs free of charge (based on need). Output: 12V 2A 2000mA. Take a look at the video and information below. BT Complete Wi-Fi is BT's solution for slow or unstable wifi in rooms that are distant or obstructed from your router (the Smart Hub). Just pop over to the online troubleshooter and, if you're eligible, we'll send out an extra disc. In accordance with the GPL, BT has made the relevant code available for download at bt.com/help/gplcode Radio Equipment Directive Declaration of Conformity Hereby, British Telecommunications plc declares that the radio equipment type Wi-Fi Disc is in compliance Would be interested in any one who has gone down one of these routes and what their views are regarding the effectivness etc of their choice. BT Whole Home Wi-Fi, Pack of 3 Discs, Mesh Wi-Fi for seamless, speedy (AC2600) connection, Wi-Fi everywhere in medium to large homes, App for complete control and 3 year warranty, White. You'll need to set up a BT ID to access the My BT app. The light will change to flashing red, but will go back to solid blue after a few seconds, Unplug the disc from the mains and plug it in at the preferred location. To verify e-mail fibre@bt.com. If you're a new customer, we'll have created your BT ID when you joined. BT Complete Wi-Fi is an exclusive service for BT Broadband customers in the UK, guaranteeing a wi-fi signal in every room of your home with download speeds of at least 10Mbps (more than enough for watching a HD-quality video stream). If you're an existing customer, you've probably already got one. 3,468. If you don't have access to the app, we recommend you place the disc midway between the Hub and the location in your home that has poor wi-fi. You can download the app from the App Store or Google Play Store. You'll need to update your wireless devices with the new details. Welcome to Complete Wi-Fi. Unlike other providers we send our customers a new Smart Hub 2 and Wi-Fi Disc which gets a strong wi-fi signal to every room for the majority of customers across the UK. Also does the disc appears on the routers homepage (192.168.1.254 in the address bar), choose advanced, Wifi then My discs. Complete Wi-Fi uses unique Wi-Fi discs to work with BT's new Smart Hub 2 to create a single, seamless, powerful wi-fi network in your home. Each of the BT Whole Home Wi-Fi discs has a single, coloured light at the bottom of it, through which it communicates its current status. Just pop over to the online troubleshooter and, if you're eligible, we'll send out an extra disc. No other provider offers a faster Wi-Fi Speed Guarantee than BT. Having problems with Complete Wi-Fi? BT sends additional discs to guarantee at least 10 Mbps in every room of your home. #1. The Hub Admin password allows you to update the Hub's wireless network and the Hub and disc light status. How do I change the name of my wireless network? Complete Wi-Fi guarantee: 96% UK availability. The solution consists of a BT Smart Hub 2 router, up to 3 Wi-Fi Discs and BTâs Complete Wi-Fi Guarantee. For further support see https://bt.com/help or dm us at https://twitter.com/bt_uk Add the new network name or password. To get the most out of Complete Wi-Fi, you'll need a BT ID and the My BT app. The light will change to flashing red, but will go back to solid blue after a few seconds, Unplug the disc from the mains and plug it in at the preferred location. I have a Hub 3, 4, 5 or Smart Hub 1. What do the lights on my Wi-Fi disc mean? What the lights on the BT Whole Home Wi-Fi mean: Purple. There's one in your Hub box. NOTE: WILL ONLY WORK WITH THE BLACK BT COMPLETE WIFI DISCS AND BT SMART HUB 2 Extend your network even further with the additional disc. For new customers, BT says that the cheapest plan including Complete WiFi costs £59.99 a month. The BT Wi-Fi Disc contains code that is covered by the GNU General Public License (GPL). This will guide you through the set-up and suggest the best location for your disc. Eliminates deadspots and gets you connected on multiple devices, everywhere in your home. £63.00 4 bids 3d + £3.85 postage. It does not add any speed to your wifi. With the BT Complete Wi-Fi, BT is offering a neater solution: a new router for the base connection, and discs that you spread around your home to It should be connecting via the routers 5Ghz link. That means that the first disc connects to your router and then the next disc attaches itself to the previous one, creating a wider area of Wi-Fi signal if placed intelligently. BTâs Complete Wi-Fi is a combination of its new Smart Hub 2 router and a âwi-fi discâ â youâll need to be a BT customer to use either. How do I connect my Smart Hub 2 and Wi-Fi disc? The best way to connect your Hub and Wi-Fi discs is to follow the instructions on the My BT app. When you first plug in your Wi-Fi disc please wait for the disc to start-up. This will get you the new BT Smart Hub 2 router, as well as a WiFi disc. Put simply, BT Complete Wi-Fi increases the strength of your broadband using Wi-Fi âdiscs.â And we have to say, on paper itâs an impressive bit of kit. Our My BT app is clever stuff and has been updated to be your Complete Wi-Fi companion. There's one in your Hub box. How do I set up port forwarding on my BT Hub? On the home screen, select More, Your wi-fi network and then Set up new disc. We'll be able to see if another disc will solve your problem due to the size of your home or the way it's constructed. It helps you manage your wi-fi network to make sure you're getting the strongest signal around your home. Expand your existing BT Whole Home Wi-Fi network system with this add-on disc. Am trying to decide whether to go for BT Whole Home Wi-Fi -white discs and use your current router or the BT Complete Wi-Fi-black discs and new Smart Hub 2. Two discs, Wi-Fi everywhere. £199. in BT Broadband. It consists of that Smart Hub, an app, and additional piece of hardware that BT calls a Wi-Fi Disc due to its shape. But what do the colours mean? The BT Whole Home Wi-FiMesh system proved to be a big success. You can set the lights to off, dim or bright. This will guide you through the set-up and suggest the best location for your disc. If you set the lights to off, we'll still alert you if there's a fault on any device. To get the most out of Complete Wi-Fi, you'll need a BT ID and the My BT app. Take a look at the video and information below about getting set up. You can use the My BT app to test alternative locations and signal strength around your home. BT Mini Whole Home Wi-Fi, Pack of 3 Discs, Mesh Wi-Fi for Seamless, Speedy (AC1200) Connection, Wi-Fi Everywhere In medium to large Homes, App for Complete Control and 3 Year Warranty. You can use the My BT app to test alternative locations and signal strength around your home. If you see these colours when youâre not starting up your Wi-Fi disc, follow the instructions to try to resolve the problem. If you haven't received it, please contact 0800 800 150. You can download the My BT app from the App Store or Google Play Store. What do the lights on my Smart Hub 2 mean? For guidance on setting up your Hub, see Connecting and set up of your BT Hub >. If you need more, you can request up to two extra discs via the online troubleshooter or by speaking to one of our advisors. We'll have sent you a compatible Hub when you ordered Complete Wi-Fi. For use with BT Complete WiFi Disc Power Supply 12v 2A. It's compact, reliable and, according to BT, guarantees flawless Wi-Fi in every room of your home. Find out how to pair your Wi-Fi Disc with your Smart Hub 2. If one WiFi disc ⦠Compatible with BT Complete Wi-Fi System Requires a BT Smart Hub 2 (not included) A smart, seamless, powerful network Wi-Fi Discs talk to your hub to create a single seamless net 4.5 out of 5 stars. No, you'll need a Smart Hub 2 to use the Wi-Fi discs. Designed specifically for flats and smaller homes with 1-2 bedrooms, BT's Whole Home Wi-Fi Twin Pack delivers superfast, super-reliable Wi-Fi for every room. BT Wi ⦠Try relocating your Wi-Fi disc in another place in your home to extend wi-fi further. >. MODEL NO: SO24AWM1200200. This usually takes about 2 minutes. The BT Whole Home Wi-Fi is a popular choice due to its budget price. The disc is starting. If you don't have this or want to know more see What is a BT ID and how can I get one? In the BT Complete Wi-Fi system the router is part of the system, with the extenders talking to the Smart Hub 2 wirelessly, rather than needing an ⦠Plug one end of the ethernet cable into a yellow port on the back of the Hub and the other end into the yellow port on the disc, The light on the Wi-Fi disc will start flashing blue and will turn solid blue after a couple of minutes, You can now unplug the cable. Two brilliant discs create a complete Wi-Fi network. Add-on Disc for Whole Home Wi-Fi Quick Start Guide In this box youâll ï¬nd: 1 Mains power adapter 1 Whole Home Wi-Fi disc 1 Ethernet cable Power consumption (per disc) In operation Network standby Oï¬ mode Elapsed time before going into standby mode 7.09 â¦
