axs event postponed refund

For tickets bought in person with cash or debit card, refund… Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Warwick Castle. What do I do? Ticketmaster, AXS, eTix and other ticket platforms e-mail ticket buyers with specific details on a show-by-show basis. POSTPONED: If your event has been postponed, hold on to your ticket as you will be able to attend the rescheduled date with your existing reservation. AXS.com terms of ticket purchase. Onsale: Fri 6 Dec 2019 - 9:00 BST. But with the spread of the novel coronavirus, the Rage tour, like others all around the country, had to be postponed and the band gave fans the opportunity to get a refund or keep their tickets for a later date. As a general rule if you are able to attend a rescheduled date your original tickets will remain valid. Get tickets for 2021 Winter Park Jazz Festival (Day 1) Bell Biv DeVoe, Peter White, Elan Trotman's Marvin Gaye Tribute, Julian Vaughn, Damien Escobar at Rendezvous Event Center in Winter Park, CO on Sat, Jul 17, 2021 - 11:00AM at AXS.com Onsale: FriSep13, 2019 - 10:00 AM. They should give it to you, no questions asked,” Breyault said. (303) 892-7016. Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Reddit (Opens in new window), Click to email this to a friend (Opens in new window), 6 things you can do to get a refund for canceled, postponed or rescheduled concerts, The Latest: UK says vaccines effective for Indian variant, Keep that mask handy, and be grateful for your health, The Latest: Variant 1st seen in UK now dominant in LA County, Justice Sotomayor: Americans need to take critical look at policing, Norwalk has no answers against Aliso Niguel in Division 2 boys soccer quarterfinals, Manhunt underway after 6-year-old boy is killed in road-rage freeway shooting in Orange. But make sure you are holding on to any documentation you received, as well as any communications you had with the ticketing company and anyone else so you can build a record of how you tried to get a refund,” Breyault said. It it’s been canceled, customers will receive a credit worth 120 percent of the original order and is valid through December 31, 2021. The Mayan, Los Angeles, CA. That’s a bit murky right now, and what happens depends on who you got the tickets from and their policies. If the event is rescheduled, we'll advise what options are available to you. If your event had been rescheduled prior to May 1, your 30-day refund opportunity will commence upon notification. “We’re in an unprecedented situation when it comes to concerts and other live events. “Typically the person that’s persistent, polite, is probably going to get a better outcome.”. By continuing to use our website you accept to our use of cookies. If the ticket seller isn’t emailing you with updates or new information, reach out. As a huge fan of Rage Against the Machine, Dave Brooks, the senior director of live music for Billboard, had his tickets in hand for the band’s “Public Service Announcement” tour, which was set to begin in March. Sat Sep 11, 2021 - 7:30 PM. If you’re abusive, you’re less likely to be successful,” Breyault said. Children age 3 and older require a ticket. TBD. You should typically get a refund for the ticket and any fees or service charges within 30 days. He has previously written for the El Paso Times, The Desert Sun in Palm Springs and was City Editor at Los Angeles Downtown News. “A credit with a company that is going out of business isn’t much value.”. We invite you to use our commenting platform to engage in insightful conversations about issues in our community. If the venue is requiring an exchange of tickets in order to attend the rescheduled event, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. Be the first to know. Bio: Little Big Town. Those who purchased tickets from major sellers may have an easier time getting their money back. What do I do? What are the details? What if you can’t attend the rescheduled date or don’t want to go? Richard Guzman writes about music and pop culture. If the event for which you bought ticket (s) was cancelled, as indicated on your Notification, you are entitled to a refund of the paid value subject to the exclusions as set forth herein, unless the Event Organizer is offering a Credit (as defined below), and you want to accept that Credit. “If you bought a ticket for an event in California you should be able to get a refund,” Brooks said. Be pro-active. What happens if the event is postponed to 2021 or 2022, am I expected to wait for that long to get a payout on tickets I have legitimately sold through AXS themselves to an event I am not attending. Please visit www.staplescenter.com/safe for the most up to date health and safety guidelines for STAPLES Center. A child under the age of 3 is considered a lap child and does … Some ticket sellers are offering specific time windows to request a refund. If an event is moved to, say, a year down the line, customers are basically giving the event producers a one-year no interest loan, he noted. Here’s some advice from Brooks and Breyault, as well as from Nick Cole of the Atlanta based Clark.com, a consumer advocacy and financial adviser group, on how to get a refund for your concert tickets. My event has been relocated to another venue. This may be a no-brainer, but before you can properly communicate to your attendees why you have decided to cancel your If the event is cancelled, we'll issue you a refund automatically to the original payment card. The industry has basically ground to a halt. Is a massive dead whale on Bolsa Chica’s shoreline attracting sharks? This is the easiest way to get your money back. If you feel like an event producer or ticket provider is ignoring your request, then Breyault suggests calling your credit card company or bank to find out if it’s a charge you can dispute. My event has been relocated to another venue. Please note – when a refund is processed, the details of the credit may be shown in your bank account statement during the same month you made the booking. As soon as the venue or promoter tells us that an event has been cancelled, we'll get to work on letting you know about it. My event has been relocated to another venue. My event was suspended. The event was cancelled/postponed, how do I get a refund? If the event is cancelled, we'll issue you a refund automatically to the original payment card. According to its new policies, if an event is postponed or suspended, customers must wait for it to be canceled or rescheduled. Whether you’re stuck in limbo with a postponed show depends on the ticket seller. Bought your tickets at … If you’re in this situation, pay close attention. You’re going to find that people are much more helpful if you take that approach.”. If you can’t see the refund in the last few weeks of your balance, please take a moment to check further back. The AXS Cookie Policy This website, like most others, uses cookies in order to give you a great online experience. We’ll email you the new date as soon as we have it. Some ticket sellers may offer credits, in lieu of refunds, for future shows. “That’s when you need to say, ‘Hey what’s going on here’ and make a call, send an email inquiry. For his wife Lisa’s 60th birthday, Rick DeWitt in February purchased a VIP ticket to the Tampa Bay Blues Festival. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. “Our mantra for this kind of stuff is polite persistence pays. You have to worry about your personal finances in the short term, but you also have to worry about the ticket providers and how they’re going to weather this in the long run,” Cole said. Frustrated customers may be tempted to call out ticketing agencies online to shame them into refunding their tickets. “The best thing is to get your money while you can. It’s always good to give them the benefit of the doubt. And if you are offered a choice, Cole advises people to take the money and run. Ticketmaster has changed its refund policy amid the coronavirus pandemic, and will no longer offer refunds to customers whose events have been postponed… We might permanently block any user who abuses these conditions. We'll try to contact you by sending an email, so please make sure the details on your booking are up to date! He graduated from Cal State Northridge with a Bachelor in Journalism. What do I do? “I actually kept my tickets, and that got pushed back a year. But California is one of 14 states, Brooks said, that outlaws the practice of offering credits instead of refunds. Warwick, United Kingdom CV34 6AH. If your event has been postponed, hang tight as your tickets will automatically roll into the new date once confirmed. Alternatively, you can find out more about cookies and how to change your cookie preferences. Anschutz Entertainment Group (AEG), the company behind ticketing platform AXS and many music festivals like Coachella, Stagecoach, and Hangout Fest, as well as Las Vegas residencies at Caesars Palace's Colosseum, will also issue an automatic refund for canceled events. Cancelled, Postponed & Relocated Events The event was cancelled/postponed, how do I get a refund? “Whether you call them out on social media or via a strongly worded old fashioned letter, my advice is the same: Be polite, explain what you want and be respectful in how you ask for it. What do I do? See Helpful Info. What do I do? Ticketmaster’s parent company, Live Nation, recently announced it would give ticket holders 30 days to request a refund once one of the postponed shows sets a … We notice that your web browser is out-of-date. “As a final resort, you can always file a complaint with your local consumer protection office and escalate it that way. Nikki Glaser. Wed Nov 17, 2021 - 9:00 PM. My event has been relocated to another venue. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. What can I do? You should typically get a refund for the ticket and any fees or service charges within 30 days. We'll try to contact you by sending an email, so please make sure the details on your booking are up to date! If that hasn’t happened, contact the person you bought the ticket from, whether that’s Ticketmaster or another source, and ask for the refund. Search for the event. Please contact the venue directly for a refund. How can I get a refund? Any concert people had expected to go from March until today and probably throughout the rest of the summer will be canceled or postponed,” said John Breyault, vice president, public policy, telecommunications and fraud for the National Consumers League, a nonprofit consumer advocacy group based in Washington, D.C. “We are certainly hearing from consumers, both directly and from fans on Twitter and elsewhere,  frustration at their inability to get refunds for tickets they’ve purchased for events,” Breyault added. Doors Open: 18:00. “What we have seen is that events have been not canceled but postponed — and postponed indefinitely,” Breyault said. Those credits may even be higher than the face value of your ticket, which means you can upgrade seats for future shows. I’m a huge Rage fan and I’m going to wait,” he said. What can I do? Wed 13 Jul 2022 - 19:45 BST. 3:12 Ticketholder for postponed NHL game struggles to get refund The COVID-19 outbreak has forced the postponement of concerts and sporting events around the world. Consider yourself lucky. Be the first to know. Cancelled, Postponed & Relocated Events. Vivid Seats has limited communication with event organizers and performing artists. Warwick Castle. “If you’re in the situation where you definitely know that you don’t want to go anymore, whether for safety reasons or financial reasons, I would be proactive in reaching out and explaining your situation,” Cole said. Post was not sent - check your email addresses! “If it’s been canceled, chances are you’re going to get your refund automatically. Automation war expected to intensify with another Long Beach terminal looking to modernize, Proposed zero-emission truck requirement could cost Long Beach more than $10 million, REAL ID now requires one less document, California DMV says, LA County officials report more cases of the UK coronavirus variant, New policies are having an impact at Long Beach animal shelter, Knott’s Berry Farm kicks off Summer Nights festival with a massive entertainment lineup, $100 Disneyland sandwich ranks as one of the world’s most expensive, Long Beach Mayor Robert Garcia’s May 22 update on coronavirus outbreak. How can I get a refund? If you have bought your tickets at the venue’s box office? AURORA 2nd Show Added. Where the event is postponed, your tickets will likely remain valid for when it is re-scheduled. Live Nation (which merged with Ticketmaster) and AEG both have said customers will be offered a refund for postponed events, Brooks said. If you bought the tickets directly from the seller, you may also be offered a refund if … Get the latest on fan safety and event changes here. If an event is cancelled outright — with no prospect of a rearranged date in the future — then you are entitled to a refund at face-value. If the event is postponed or delayed due to weather, the game is usually played later that same day, once the weather clears. If you see comments that you find offensive, please use the “Flag as Inappropriate” feature by hovering over the right side of the post, and pulling down on the arrow that appears. Shutterstock. Event Changes. The Theatre at Ace Hotel, Los Angeles, CA. Thanks for sending. Click here to see how . Although we do not pre-screen comments, we reserve the right at all times to remove any information or materials that are unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, indecent or otherwise objectionable to us, and to disclose any information necessary to satisfy the law, regulation, or government request. My event was rescheduled. Onsale: Fri Oct 4, 2019 - 10:00 AM. Fri Nov 19, 2021 - 7:00 PM. Cancelled, Postponed & Relocated Events I want to donate my Refund to United Way’s COVID-19 Relief Efforts. For the best experience on AXS.com please consider upgrading to one of the following: Or, contact our editors by emailing moderator@scng.com. “If it’s been canceled, chances are you’re going to get your refund automatically. Sorry, your blog cannot share posts by email. How can I make a claim for my Ticket Insurance? “We think that’s really unconscionable, given the dire straits that people are finding themselves in,” Breyault said. My event was postponed. How Do I Find Out if the Event Is Canceled or Postponed? My event was cancelled. If I have ticket insurance and miss an event, can I get a refund. Email sent! They make it very difficult to find any customer … If the event is coming up in a few days or few hours, most of the tickets on the site will be available for Email Delivery, Mobile E-Tickets, Electronic Transfer or Special Delivery. “All charges, 100% percent of what you paid for the ticket, should be refunded,” Brooks said. If your event is cancelled, we’ll automatically refund the credit card used for purchase* (usually within 30 business days of the cancellation announcement). Unlike Brooks, other music fans who are holding tickets for canceled, postponed or rescheduled shows want their money back, and for many of them it may not be as easy to get a refund. Event was rescheduled- no refund Event was rescheduled, I am unable to attend the event so tried to get a refund. Denver, CO 80202. My event was cancelled. If an event promoted by Live Nation or AEG Presents has been rescheduled, fans will have a chance to receive a refund for any postponed show, once the … Ticketmaster, for example, says you can get a refund if an event is canceled, but if an event is postponed or rescheduled, their website says it's up to the event … There are people behind the screens for these businesses. Cancelled, Postponed & Relocated Events. The event was cancelled/postponed, how do I get a refund? It’s never going to hurt to be your own advocate in those scenarios,” Cole said. As soon as the venue or promoter tells us that an event has been cancelled, we'll get to work on letting you know about it. How can I make a claim for my Ticket Insurance?

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